Online Counselling

I strongly believe in being a ‘fully informed’ consumer, so please take some time to read this page. It provides you with information that will explain the importance of this service and the manner in which you can access it.

Increased popularity

The growth in online counselling for mental health services and relationship issues has led to the foundation of Online Societies such as ISMHO http://ismho.org/join-ismho/ the International Society for Mental Health Online. This dramatic rise in the availability of online health care has led to a need for information and guidelines for community members interested in receiving counselling services via the internet.

What is it and who is it for

I provide professional, evidence-based counselling that is effective, practical and client-centred. In addition to ‘face-to-face’ counselling services, we also offer online counselling sessions via email or through a range of secure video platforms (Skype and Zoom) for clients throughout Australia. Online counselling service is part of our commitment to ensuring accessibility to high quality counselling services for all members of the Australian community, regardless of location.

For the past 10 years I have been providing online services to clients in the rural areas of Australia, domestic, interstate, nationally, and abroad. There are a number of reasons people access online services and this is due to geographical distance, families living in rural Australia who have limited or lack of counselling services in their area or region, fly in fly out, lack of time, or other reasons including people who are uncomfortable with the traditional model of ‘face to face’ counselling, people with disabilities, people suffering from serious mental health conditions, such acute anxiety, agoraphobia, or social phobias.

Online video counselling is effective, secure and easy to access.

One of the major benefits of video and Skype counselling is that it’s a visual medium. Live video counselling enables you and your counsellor to speak with and see each other throughout your session, which helps to build trust and a sense of connection. Video counselling also enables your counsellor or psychologist to provide visual demonstrations of evidence-based wellbeing skills- such as mindful breathing exercises for anxiety, or body-based stress management strategies.

Advantages:

  • Anonymity: Some people feel safer and are able to be more open online
  • Convenience: Greater flexibility and options in appointments
  • Time efficiency: You don’t need to take time off work or travel anywhere
  • Accessibility: Offers increased access to services from rural and remote locations or to people who are unable to leave their homes or travel
  • Location, you can be anywhere in the world … across town, across the nation or on the other side of the planet
  • Cost-effective: Costs can be less than face-to-face counselling, and travel costs, child-care costs etc can be eliminated.
  • Language, you may live in a country where you are not a native speaker
  • Hearing impaired clients may appreciate the option of typing through messenger and email.

Disadvantages:

  • Online communications may ‘truncate’ the communication which may lead to misunderstandings. We both would probably say more in a face to face situation than you might when you are online.
  • Non-verbal cues normally present in a face to face conversation are not as accessible, increasing the risk of misinterpretation for both you and I. Counsellors/therapists are trained in how to communicate tone, feeling, humour etc, but these can more easily be misinterpreted. Sometimes you have to say “out loud” what I would be able to deduce if I were in the same room.
  • Technologies may fail to function properly at times. And, safeguards must be considered to protect your privacy.

Services include individual, couples and family and relationship therapy.

Specialist services available include:

Anxiety & anxiety-based disorders

Isolation & loneliness

Low mood & depression

Fear

Grief & Loss

Pain

Stress

Self esteem

Anger management

Chronic & autoimmune conditions

Drug & alcohol issues

Disabilities

Life transition & adjustment

Parenting

Separation & divorce

Relationship conflict

Families (ie: blended, adopted) & related issues

Couples (ie: heterosexual, same sex, cross-cultural) & related issues

Cultural issues (cross cultural relationships)

Migration and settlement

Sexual issues

Sex and intimacy

Sexual, gender & cultural identity

Transvaginal mesh related issues

COVID-19 global virus & related issues

**This list is not exhaustive.

How to access it:

Once you’ve contacted us accessing our secure counselling service is straight forward. When your appointment is booked, your counsellor/therapist will call you at the agreed time. All you will need is:

A computer, tablet or smartphone with a camera and microphone

Access to the internet

A free Skype or Zoom account

Online video counselling is effective, confidential and convenient. All video calls are end-to-end encrypted, ensuring your privacy and confidentiality are maintained in every session.

Do I need a referral?

No referrals are necessary for you to access online services. Once the appointment has been scheduled, you can access counselling immediately. Some flexible  appointments may be available including same-day appointments, evenings and weekends. Please make contact to discuss further.

To make a booking or enquiry, please 0400 518 626 or email: deisy.insightcounselling@bigpond.com or you can make a confidential online enquiry via the contact form.

***COVID-19 and the rise in infected cases, which has resulted in social distancing & self-isolation has led to an increased need for online services****

Look forward to hearing from you!

 

Individual Counselling Session



Couple Counselling Session


Family Counselling Session